Shipping & Returns

The delivery time for each item will depend on the availability of stock of it and this will be confirmed by mail electrónico.Los delivery times are as follows, express service MRW 24 h. or blue package 4-8 days. Starting time Montero Gifts Article provided, the customer may choose to mail or courier. The delivery will start from 00:00 h after placing the order, except Saturdays, Sundays and holidays. Shipping charges depend on the weight of the item and the shipping, if you wish to courier the price will depend on the distance and size of the package. Shipments of less than 2 kg. * for Spain, Portugal and Andorra are free by express courier. * (Except to the islands, Ceuta and Melilla, the price depends on the weight of the order) All products sold in enjoy the warranty specified by the manufacturer and have instructions in Castilian, and service in Spain. During the warranty period, transportation costs and return to shop from our warehouse, are Montero Jewelry has always involved a manufacturing defect covered by warranty and in no case of expenses incurred up to our store. Prices and availability of products are valid except Montero Jewellery Stocks or typographical errors. Orders will be dealt with in strict order of receipt. If completion of an ordered product stocks will cancel the customer's order notice.


If the product arrives damaged or defective conditions caused by transportation, will be exchanged for the same product in perfect condition without any additional charge, as long as we communicate the incidence within 24 hours after receipt of order. To accept a refund both the product and packaging must be in perfect condition with all original content. Custom products with a recording can not be returned under any circumstances. If the customer believes that the product is not what I expected he would return the amount of the product minus shipping costs. To do this you must contact us within 7 days from receipt of the shipment and ship the product properly packaged to: Montemar S.L. C / Gran Via 22 Under 36203 Vigo (Pontevedra) Spain